In my experience, organizations rarely struggle because people are unwilling to solve problems. They struggle because urgency pushes them toward the first visible explanation. The symptom is corrected, operations resume, and everyone moves on—until the same issue returns.
In my experience, organizations rarely struggle because people are unwilling to solve problems. They struggle because urgency pushes them toward the first visible explanation. The symptom is corrected, operations resume, and everyone moves on—until the same issue returns.