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Traditional change management assumes people resist change because they don't understand it, so you just need to train them better, communicate more clearly, and show them the benefits. If only it were that simple.
AI is different. The resistance runs deeper. It touches something primal, like the fear of being replaced, becoming irrelevant, or losing control over work that once defined their expertise.
Traditional change management assumes people resist change because they don't understand it, so you just need to train them better, communicate more clearly, and show them the benefits. If only it were that simple.
AI is different. The resistance runs deeper. It touches something primal, like the fear of being replaced, becoming irrelevant, or losing control over work that once defined their expertise.